Terms and Conditions Effective Date: June 25, 2026

Terms and Conditions
Effective Date: June 25, 2026

Welcome to Mannix Heating & Air Conditioning. By accessing our website (https://mannixheating.com/) or utilizing our residential HVAC services, you agree to comply with and be bound by the following Terms and Conditions.

1. Description of SMS Program and Messaging Use Cases
   Mannix Heating & Air Conditioning provides specialized residential heating, cooling, and ventilation services. By opting into our communication program, you agree to receive text messages (SMS) regarding your requested services. These messaging use cases include transactional updates, service appointment reminders, booking confirmations, emergency repair notifications, and occasional seasonal maintenance promotions.
2. Instructions to Opt-Out (‘Text STOP’)
   We respect your communication preferences. You can cancel the SMS service at any time by texting STOP to any message you receive from us. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been successfully unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.
3. Support Contact Information
   If you are experiencing issues with the messaging program or need assistance, you can reply with the keyword HELP for more information, or you can get support directly by contacting our customer service team at support@mannixheating.com or calling us at +1 604-980-6424.
4. Disclosures for Message/Data Rates
   Assistance and messaging are subject to standard carrier configurations. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interactions, appointments, and requested HVAC services. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
5. Carrier Liability Disclaimer
   Mannix Heating & Air Conditioning and all mobile carriers (including T-Mobile, AT&T, Verizon, and others) are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your network operator.
6. Age Restriction (18+)
   You must be at least 18 years of age or older to use our website, subscribe to our communication programs, or request our services. By opting into our SMS program, you warrant and represent to us that you are at least 18 years old.
7. Links to Privacy Policy
   We value your privacy. All information collected through our text messaging program is governed strictly by our Privacy Policy. You can review our full data protection policies by visiting our Privacy Policy page at: https://mannixheating.com/privacy-policy/