Privacy Policy Effective Date: June 25, 2026

Privacy Policy
Effective Date: June 25, 2026

At Mannix Heating & Air Conditioning, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://mannixheating.com/) or interact with our services, including our SMS messaging programs.

1. What Information Is Collected
   We collect personal information that you voluntarily provide to us when you request a callback, fill out a contact form, or sign up for services. This information may include your name, email address, mailing address, and phone number.
2. Cookie & Tracking Info
   Our website uses cookies, web beacons, and tracking technologies to enhance user experience, analyze site traffic, and understand where visitors come from. You can control cookie preferences through your personal browser settings, though disabling them may affect website functionality.
3. How Data Is Used
   We use your information to provide our HVAC services, process transactions, respond to inquiries, send service reminders, improve our website, and communicate updates. If you opt-in to receive SMS notifications, we will use your phone number to send service updates, promotional offers, and booking confirmations.
4. Data Security Practices
   We implement a variety of technical and organizational data security practices to maintain the safety of your personal information. Your data is stored securely and is only accessible by authorized personnel who are required to keep the information confidential.
5. SMS Opt-In Details & User Rights
   By providing your phone number through our web forms or during booking, you agree to receive text messages from us. You have full user rights over your data, including the right to unsubscribe or update your info. If you no longer wish to receive SMS messages from Mannix Heating & Air Conditioning, you can reply STOP to any text message you receive from us at any time. To get help, you can reply HELP or contact us directly at support@mannixheating.com.
6. Clear ‘No Sharing’ Statement About SMS Opt-Ins (CRITICAL)
   No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or sold to any list brokers under any circumstances.
7. Contact Us
   If you have any questions about this Privacy Policy, please contact us at:

Address: 4121 St Pauls Avenue, North Vancouver, BC

Email: support@mannixheating.com

Phone: +1 604-980-6424